News

More Security for Renters in Southampton: What the New Rules on Evictions Mean for You

If you rent your home, there is an important change coming that could make your tenancy more secure and give you greater peace of mind. From 1 May 2026, landlords will no longer be able to use a Section 21 “no-fault” eviction notice. This is the type of notice that…

Supporting Southampton Households When It Matters Most

Supporting a Family Back on Their Feet Through the Household Support Fund At Citizens Advice Southampton, we see first-hand how quickly unexpected costs can push families into crisis. One local mum contacted us after facing a series of urgent housing issues in her privately rented home. She had to replace…

Warmer homes for private renters

A new report from Citizens Advice, Window of Opportunity, shows that many private renters are still living in cold, poorly maintained homes. These problems don’t just make homes uncomfortable, they can seriously affect people’s health and finances. Millions of renters struggle to keep warm during the winter. Last winter, two…

Help with food in Southampton

I’m worried about being able to afford food. What help is available? If you’re finding it hard to afford food, you’re not alone. Many people struggle at times, especially when money is tight or bills are higher. We support lots of people in this situation, and help is available in…

Household Support Fund

Southampton City Council has been allocated £2.2 million to support those most in need with the cost of essentials via the Household Support Fund. This funding covers the period 1 April 2025 to 31 March 2026. The Household Support Fund is there to help low-income households, including families with children…

Pension Credit – Should you apply?

What is pension credit? Pension Credit gives you extra money to help with your living costs if you’re over State Pension age and on a low income. Pension Credit can also help with housing costs such as ground rent or service charges. Why should I claim it? By claiming pension…

Help with eVisa

An eVisa is an online record of an immigration status and the conditions and permission of stay. You can find more information about eVisas at https://www.gov.uk/guidance/online-immigration-status-evisa#what-is-an-evisa. Updating your physical document to an eVisa does not affect your immigration status or the conditions of your permission to enter or stay in the…

Carers Allowance & Overpayments: A call for Reform.

MPs and charities have called for an urgent overhaul of Carer’s Allowance following revelations that thousands of carers have been forced to repay huge sums after unknowingly breaching earnings rules. How bad is the problem? In the last financial year, more the 34,500 carers were being chased because they owed…