Citizens Advice Southampton is a registered charity.
The trustees are responsible for decisions about how our funding is spent.
Photo of Charles Bachin

Charles Bachin

Having spent over 10 years working as a marketing consultant for charities and not-for-profit organisations, I felt ready to become a trustee and use my skills to actively contribute towards a progressive organisation.

I found Citizens Advice Southampton and it was a perfect fit. I’m enjoying the challenge of working on property, marketing and fundraising projects as a trustee, and helping to drive the charity forward for the benefit of our clients.

Photo of Ian Hubbard

Ian Hubbard

Having lived in various parts of the world including Australia and America, my family and I have settled in Southampton where I would like to help, in some small way, the community.

I'm a strong believer in continuous learning, developing and growing, both of myself and of others, especially for whom life has as yet not presented such favourable opportunities as I.

I'd like to think that the skills and experiences I gained leading diverse teams and managing businesses, within a corporate environment, will enable me to assist in offering support to the future direction and governance of Citizens Advice Southampton.

Photo of Jean Lucking-Naguib

Jean Lucking-Naguib

Jean Lucking-Naguib brings us experience from England, Indian Ocean, Middle East and North Africa.

Jeannie has extensive experience in people management having been Regional Director of HR for a global hospitality company. She has also held senior leadership roles such as the Chair of the Board of Directors of an international school in Egypt.

On returning to England, after a sabbatical to raise her children, Jeannie now leads the Safeguarding and Aftercare for an international charity in Southampton.


Traute Meyer

In my professional life I am a professor of social policy at the University of Southampton.

I have always wanted to understand why there is inequality in society and what to do about it; my research has focused on how successful the UK and European countries have been at preventing poverty. In 2014 I decided it was time to do something practical for the city I had lived in for many years and therefore became a trustee at Citizens Advice Southampton.

Ever since I have done my best to support the Bureau in the very important contribution it makes to the welfare of Sotonians.

Photo of Mark Satchell

Mark Satchell

Mark is a chartered certified accountant and joined CAS in 2014 serving as Treasurer until 2021.

Mark spent nearly 40 years working in various NHS organisations across Hampshire and Birmingham before moving towards retirement by working part-time as finance officer for a local carers’ charity until 2021. As a previous user of CAB services Mark understood and appreciated the power of good independent advice and information in times of trouble and seeks to enable others to continue to access the same quality services he received.

He has chaired the steering group of Advice in Southampton since SCC awarded their five year contract for advice information and guidance to CAS in 2018.


Anita Smith

I am proud to be part of the Citizens Advice Southampton governing body and especially the People Management sub-group.

I had a long career in the NHS, at University Hospitals Southampton NHS Trust, specialising in cardiac nursing. I developed a team of specialist nurses identifying people with heart attacks, requiring time-critical treatment (to reduce mortality and morbidity) and set up a nurse-led Chest Pain Clinic assessing and managing people referred by their GPs. I was responsible for auditing the standard of local care (across primary and secondary care) for heart attack patients, on a national database and chaired quarterly meetings to engage key local stakeholders to improve practice, contributing to and implementing new research.

In CAS we have amazing staff and volunteers focussed on giving the most contemporary advice to make a difference to peoples' lives. As a Trustee I can continue to use skills in supporting these staff, who are key to the organisations success.

Photo of Mike Vashisht

Mike Vashisht

Mike Vashisht joined Citizens Advice Southampton in late 2013 and was elected to the board at January 2014 AGM.

Mike studied at local schools and University in Southampton, and worked briefly with Hampshire Probation & After care before embarking on a career in IT. Mike was Vice-Chair from 2014 to 2018 and Chair from April 2018 to November 2019.

Mike had worked for over 25 years in IT/Telco sectors at senior management levels internationally, directing multi-million dollar programs, with large blue-chip organisations like Digital Equipment Corporation, AT&T/NCR and Nortel Networks, in Professional Services and Corporate Audit, delivering Systems Integration (SI) Transformations, Outsourcing, and Governance, managing large teams of ICT programme & project managers, and consultants, in successful delivery of Solutions to various sectors, in national & international environments, with World class organisations, reporting to Board levels. Establishing Governance and Control Frameworks, administration & operational aspects, in order to Reduce Risks and meet Compliance Obligations, to facilitate successful customer delivery.

Photo of John Yates

John Yates

I joined as a Trustee in 2016, became Vice Chair in 2018 and Chair in 2019.

Having retired as a self-employed technical and management consultant, I was keen to use my knowledge and experience as a volunteer and the trustee role at CAS was a good fit. My main employed roles were with FMCG and Drinks companies in Operations Director positions within manufacturing environments.

I have found the Chair role both challenging and rewarding and am enjoying being part of an excellent board and a wonderful team of CA professionals.