Projects

Crisis and Resilience Fund (CRF) The Government has announced a new three-year funding stream to support people in financial crisis. This replaces the Household Support Fund (HSF), which ended on 31 March 2026.The new Crisis and Resilience Fund (CRF) is intended to help support low-income households facing financial shocks. It…

The Unpaid Carers service was transferred to Citizens Advice Southampton in April 2023. We support all adults in Southampton who are caring for another adult – friend, neighbour, relative or loved one. Our aim is to support people caring for another adult to understand their rights and options, to have…

Homes for Ukraine is a holistic advice and support service, specifically for Ukrainian nationals and their close family members accommodated by individuals/charities/businesses in Southampton under the government’s Homes for Ukraine scheme. The project ensures guests living in sponsor accommodation in Southampton are safely and securely accommodated and are aware of,…

We provide finance and debt advice funded by the Money Advice & Pension Service. Our local service provides face to face, and telephone support helping vulnerable people to overcome debt issues, working with them and creditors to find appropriate solutions. During 2024/25 the service supported 4224 individuals with debt advice…

Hampshire Citizens Advice Macmillan Service Our caseworkers are part of a dedicated Hampshire-wide advice service for people affected by cancer who are resident in or being treated in Hampshire, including Portsmouth and the Isle of Wight. We provide specialist advice and casework support, face-to-face at our primary outreach based at the Macmillan Centre…

We have partnered with the Southampton and District branch of the MS Society since 2014. Our dedicated caseworker supports clients and their families with practical issues resulting from living with Multiple Sclerosis, principally welfare benefits. Key to the success of the work has been the relationship with the wider MS…