Home and Well is a unique collaboration between 11 Citizens Advice services in Hampshire, supporting vulnerable residents of Hampshire and the Isle of Wight who are struggling with fuel poverty and the cost of living. The project has a particular focus on supporting smooth transition from hospital to home and providing a safe, healthy environment for continued recovery.
Once a referral is made a specially trained advisor will assist the client with:
- Energy/water tariff advice
- Priority Service Registration (PSR) – a service that will ensure the patients will receive additional support should they receive a power cut or water shortage
- Income maximisation
- Provide a complete wrap-around/signposting service – referring to community and other organisations for a range of social issues
The project combines all the elements of helping clients with fuel/water poverty and identifying PSR cases, whilst also providing a more holistic approach and signposting clients to services helping to tackle additional issues such as housing, employment and relationships.
We would like to thank our partners for their continued support. Please click on their logos for more information.
