Welcome to Citizens Advice Southampton

Whoever you are, whatever you're going through, we're here to help
Get advice

How we can help?

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our aim is to:

  • Provide the advice people need for the problems they face.
  • Improve the policies and practices that affect people’s lives.
Get advice

Ways to get in touch

Face to Face

By appointment only

Get involved

Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work, or simply help people from your community, then please consider volunteering for us.
Volunteer with us

We also hire paid staff from time to time.

Current job vacancies

Our impact in 2023


people helped

Every year we support thousands of people across Southampton to find a way forward.


problems addressed

Our advisers helped to resolve over 18,000 problems in the past 12 months.


income gained

We increased the incomes of our residents through debts written off, benefits gained, and compensation.

Latest news

5 June 2024
Face to Face Advice Sessions

Our face-to-face advice hubs are available at the following locations: Central Library - Wednesdays - 10am - 2pm Shirley Library - Thursdays - 10am - 2pm Woolston Library - Fridays - 10am -1pm Please visit or contact the library directly to make an appointment with one of our advisors.

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1 May 2024
Carers Allowance & Overpayments: A call for Reform.

MPs and charities have called for an urgent overhaul of Carer’s Allowance following revelations that thousands of carers have been forced to repay huge sums after unknowingly breaching earnings rules. How bad is the problem? In the last financial year, more the 34,500 carers were being chased because they owed money to DWP in the […]

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6 March 2024
English Language & Employment Support for Ukrainians – STEP Ukraine

This course which is offered by World Jewish Relief is an intensive, virtual, 12-week English language and employment programme for Ukrainians in the UK.

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More news

We are a charity

changing lives

Citizens Advice Southampton is an independent local charity who rely on local funders, project partners and donations to deliver our service.

We are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.

Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.