Universal Credit is a government benefit scheme for those who are out of work or on a low income. The scheme replaces six older types of benefits and tax credits, and has gradually been rolled out across the UK. The amount you'll be paid from Universal Credit depends on your circumstances, such as how much you […]
Welcome to Citizens Advice Southampton
Whoever you are, whatever you're going through, we're here to help
Get adviceHow we can help?
Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Our aim is to:
- Provide the advice people need for the problems they face.
- Improve the policies and practices that affect people’s lives.
Ways to get in touch
Face to Face
By appointment only
Get involved
Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work, or simply help people from your community, then please consider volunteering for us.
Volunteer with usWe also hire paid staff from time to time.
Our impact in 2024
5,659
people helped
Every year we support thousands of people across Southampton to find a way forward.
18,060
problems addressed
Our advisers helped to resolve over 18,000 problems in the past 12 months.
£3,581,435
income gained
We increased the incomes of our residents through debts written off, benefits gained, and compensation.
Latest news
Wishing you a very happy festive season and best wishes for 2025
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As the end of 2024 draws near, we’d like to take this opportunity to thank you for all your support this year. In 2024 we’ve helped more than 6,000 local people to find a way forward. We’ve helped people to claim benefits they’re entitled to, including Universal Credit. We’ve supported people to help themselves out of debt; to […]
How to understand and cope with stress this Stress Awareness Day
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This Stress Awareness Day is a chance for us to understand more about stress and what we can do about it. So, what is stress? The stress response is a survival strategy to keep us safe. Humans have evolved this as a vital response to avoid being eaten by predators. When our brains sensed danger, […]
We are a charity
changing lives
Citizens Advice Southampton is an independent local charity who rely on local funders, project partners and donations to deliver our service.
We are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.
Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.
DonateWe are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.
Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.
