Welcome to Citizens Advice Southampton

Whoever you are, whatever you're going through, we're here to help
Get advice

How we can help?

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our aim is to:

  • Provide the advice people need for the problems they face.
  • Improve the policies and practices that affect people’s lives.
Get advice

Ways to get in touch

Face to Face

By appointment only

Get involved

Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work, or simply help people from your community, then please consider volunteering for us.
Volunteer with us


We also hire paid staff from time to time.

Current job vacancies

Our impact in 2023

7,330

people helped

Every year we support thousands of people across Southampton to find a way forward.

24,851

problems addressed

Our advisers helped to resolve over 18,000 problems in the past 12 months.

£4,269,921

income gained

We increased the incomes of our residents through debts written off, benefits gained, and compensation.

Latest news

4 December 2024
Job Vacancy: General Adviser/Trainee Advice Session Supervisor

We are looking for a General Adviser/Trainee Advice Session Supervisor Hours: Between 20-30 hours per week Salary: up to £25,000 per year FTE before deductions depending on experience Contract type: Permanent Location: Primarily office based at Citizens Advice Southampton and outreaches around the city. Citizens Advice Southampton is a local charity providing free, independent, confidential […]

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5 November 2024
How to understand and cope with stress this Stress Awareness Day

This Stress Awareness Day is a chance for us to understand more about stress and what we can do about it. So, what is stress? The stress response is a survival strategy to keep us safe. Humans have evolved this as a vital response to avoid being eaten by predators. When our brains sensed danger, […]

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22 October 2024
Job Vacancy: Treasurer

Citizens Advice Southampton is looking for a new Treasurer Our Treasurer is a vital member of our Board of Trustees; this is a voluntary position. Unremunerated but with reasonable expenses covered. Skills; we are looking for someone with a financial background who is interested in becoming our Treasurer Where; Southampton Time; on average 2-3 hours […]

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More news

We are a charity

changing lives

Citizens Advice Southampton is an independent local charity who rely on local funders, project partners and donations to deliver our service.

We are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.

Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.
Donate