Welcome to Citizens Advice Southampton

Whoever you are, whatever you're going through, we're here to help
Get advice

How we can help?

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our aim is to:

  • Provide the advice people need for the problems they face.
  • Improve the policies and practices that affect people’s lives.
Get advice

Ways to get in touch

Face to Face

By appointment only

Get involved

Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work, or simply help people from your community, then please consider volunteering for us.
Volunteer with us


We also hire paid staff from time to time.

Current job vacancies

Our impact in 2023

7,330

people helped

Every year we support thousands of people across Southampton to find a way forward.

24,851

problems addressed

Our advisers helped to resolve over 18,000 problems in the past 12 months.

£4,269,921

income gained

We increased the incomes of our residents through debts written off, benefits gained, and compensation.

Latest news

12 June 2024
Job Vacancy: Carers Support Officer

Citizens Advice Southampton is recruiting a Carer Support Officer To work in our Unpaid Carers Support Southampton service Hours: ideally 37.5 hours per week but will consider 30 hours per week upwards Salary: £25,000 to £27,000 FTE before deductions, depending on experience Contract type: Permanent Location: based in our Southampton office, plus some outreach work. […]

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11 June 2024
Job Vacancy: Projects Manager

Citizens Advice Southampton is recruiting a Projects Manager Hours: Between 30 - 37.5 hours per week Salary: £33,000 to £35,000 per year FTE depending on experience Contract type: Permanent Location: Hybrid work pattern. Citizens Advice Southampton (circa 60%), home (circa 40%) Citizens Advice Southampton is a local charity providing free, independent, confidential and impartial advice […]

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5 June 2024
Face to Face Advice Sessions

Our face-to-face advice hubs are available at the following locations: Central Library - Wednesdays - 10am - 2pm Shirley Library - Thursdays - 10am - 2pm Woolston Library - Fridays - 10am -1pm Please visit or contact the library directly to make an appointment with one of our advisors.

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More news

We are a charity

changing lives

Citizens Advice Southampton is an independent local charity who rely on local funders, project partners and donations to deliver our service.

We are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.

Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.
Donate