Welcome to Citizens Advice Southampton

Whoever you are, whatever you're going through, we're here to help
Get advice

How we can help

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our aim is to:

  • Provide the advice people need for the problems they face.
  • Improve the policies and practices that affect people’s lives.
Get advice

Ways to get in touch

Face to Face

Currently closed

Get involved

Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work, or simply help people from your community, then please consider volunteering for us.
Volunteer with us

We also hire paid staff from time to time.

Current job vacancies

Our impact in 2020


people helped

Every year we support thousands of people across Southampton to find a way forward.


problems resolved

Our advisers helped to resolve nearly 10,000 problems in the past 12 months.


income gained

We increased the incomes of our residents through debts written off, benefits gained, and compensation.

Latest news

15 August 2022
We are closed for staff training on Wednesday 17th August 2022

We are closed for staff training on Wednesday 17th August 2022.  If your enquiry is urgent, please call our Adviceline on 0808 27 87 863.  Alternatively please contact us via our webformThe national Citizens Advice website contains advice guides covering hundreds of different topics related to debt, housing, welfare benefits, employment, consumer rights, immigration and many more.

Read More
2 November 2021
Job Vacancy: Trustee

Are you interested in helping to run the Citizens Advice service in Southampton?

We are looking for enthusiastic people from all walks of life to come and join us as volunteer trustees to help lead our charity.

Read More
More news


As a registered charity, we rely on donations from the public. We're very grateful for any support you can give us.
How to donate