Maria was diagnosed with relapsing remitting multiple sclerosis approximately 20 years ago. Over the last year, she had noticed that some things were becoming more difficult and she was struggling to walk, her legs felt very heavy and almost impossible to move.
Maria lives on her own, her family are hundreds of miles away. She had already decided to reduce her working hours and had stepped down from her management role. Her employer had been supportive, making adjustments in order to enable her
to work more easily. However, Maria was struggling to manage on her reduced income. Maria’s MS nurse suggested that she contact our service for support, and we started by helping her to apply for PIP.
Maria was awarded the standard rate for the daily living component (£68.10), but no mobility component. Maria felt this was not correct and was upset. The way she alters her life to help her cope with her health issues was not taken into account and she did not have the opportunity to explain it effectively.
We asked for a mandatory reconsideration, which was also declined and she was told the award would not change.
We offered to support Maria to take her case to an Appeal Tribunal. Before the hearing was held, a submission letter was sent to the Tribunal explaining her difficulties in more detail and why we thought the decision had been incorrect.
It took many months for a hearing date to be arranged and in the meantime we advised Maria to claim Universal Credit and Council Tax Reduction. Both of which we felt she was entitled to due to her reduced income.
The Appeal consisting of three members, a Judge, Disabilities Representative and a GP, was held at the Magistrates Court. It was stressful for Maria, however, the clerk and the panel were very considerate and willing to take a break when Maria felt
overwhelmed. They asked many questions and considered the decision made by the DWP; it was decided that Maria should be awarded the enhanced rate of the mobility component, backdated to the date she had first applied for PIP.
Maria was very grateful for our support and assistance, she would have been too anxious and unable to relax , speak and answer all the questions if she had attended on her own. It was reassuring for her that we could accompany her.
In total, Maria received over four thousand pounds for her PIP backdated payment. Maria now has £139.10 a week extra to help with the additional expenses she incurs due to her health/disability. She receives UC and council tax reduction to assist with her rental payments.