Citizens Advice provides free, confidential and impartial advice, and campaigns on big issues affecting people’s lives.
People come to us with all sorts of issues. You may have money, benefits, housing, employment or immigration problems. You may be facing a crisis, or just considering your options.
Our goal is to help everyone find a way forward, whatever they face. Citizens Advice Southampton is an independent local charity that works for Southampton residents. But we are also part of the Citizens Advice network across England and Wales. Many people think we are a part of government, but we are not. We are an independent charity working for the residents of Southampton.
Our services are provided by a team of around 100 dedicated staff and volunteers.
At Citizens Advice Southampton, we provide specialist advice services for people that live across our city. We do this by offering advice and support on:
- Money and debt
- Housing
- Welfare Benefits
- Employment
- Consumer issues
- Family problems
- Health
- Immigration
- Emergency financial support
We also have a number of specialist projects:
- Support for people and their families living with Multiple Sclerosis (funded by the Southampton and District MS Society)
- Support for people in Antelope House, an in-patient psychiatric unit (funded by Southern Health)
- Support for people and their families living with cancer (funded by Macmillan)
- Support for adult unpaid carers (funded by Southampton City Council)
- Household Support Fund, providing supermarket and fuel vouchers for people who are struggling financially (funded by Southampton City Council)
- Our Home and Well service, supporting people to xxxx (funded by energy companies)
- Homes for Ukraine, supporting Ukrainian refugees living in Southampton (funded by Southampton City Council)
Do you need advice? Find out how to get in touch, here.