Welcome to Citizens Advice Southampton

Whoever you are, whatever you're going through, we're here to help
Get advice

How we can help?

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our aim is to:

  • Provide the advice people need for the problems they face.
  • Improve the policies and practices that affect people’s lives.
Get advice

Ways to get in touch

Face to Face

By appointment only

Get involved

Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work, or simply help people from your community, then please consider volunteering for us.
Volunteer with us


We also hire paid staff from time to time.

Current job vacancies

Our impact in 2023

7,330

people helped

Every year we support thousands of people across Southampton to find a way forward.

24,851

problems addressed

Our advisers helped to resolve over 18,000 problems in the past 12 months.

£4,269,921

income gained

We increased the incomes of our residents through debts written off, benefits gained, and compensation.

Latest news

9 May 2023
Help us win £1000 by nominating us!

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28 February 2023
Open Day - Wednesday 8th March

Do you have the drive to help others? Why not give volunteering with Citizens Advice a try? You can find out more at our open day on Wednesday 8th March. Come along and meet our friendly staff & volunteers to learn more about what we do!

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26 January 2023
Citizens Advice Southampton calls for more volunteers to help in the cost-of-living crisis

Citizens Advice Southampton says it needs volunteers now more than ever to help make a difference to local people during the cost-of-living crisis. The charity is launching an appeal for new recruits from all backgrounds who can give their time to help people struggling with: Energy Prices Rising Household Bills Debt Employment Issues Housing Issues […]

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More news

We are a charity

changing lives

Citizens Advice Southampton is an independent local charity who rely on local funders, project partners and donations to deliver our service.

We are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.

Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.
Donate