Welcome to Citizens Advice Southampton

Whoever you are, whatever you're going through, we're here to help
Get advice

How we can help?

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our aim is to:

  • Provide the advice people need for the problems they face.
  • Improve the policies and practices that affect people’s lives.
Get advice

Ways to get in touch

Face to Face

By appointment only

Get involved

Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work, or simply help people from your community, then please consider volunteering for us.
Volunteer with us


We also hire paid staff from time to time.

Current job vacancies

Our impact in 2023

7,330

people helped

Every year we support thousands of people across Southampton to find a way forward.

24,851

problems addressed

Our advisers helped to resolve over 18,000 problems in the past 12 months.

£4,269,921

income gained

We increased the incomes of our residents through debts written off, benefits gained, and compensation.

Latest news

6 June 2023
Volunteers’ Week 2023: Celebrate and Inspire

Citizens Advice Southampton marks Volunteers’ Week 2023.

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5 June 2023
Healthy Start Workshops

Healthy Start is an NHS benefit that can add £1,200 (per child) to a family’s budget. Only 68% of eligible children in Southampton are currently receiving it.

Join us for a short workshop to help you support your clients to access this funding. The course is free and is for anyone in Southampton who works with pregnant women or young families, and/or provides advice.

Click here for full information

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10 May 2023
Job Vacancy: Trustee

Citizens Advice Southampton is looking for new Trustees Trustees; these are voluntary positions. Unremunerated but with reasonable expenses covered. Skills needed: we are looking for anyone with relevant experience who is interested in ultimately becoming Treasurer, Vice-Chair or Chair. Where: Southampton. Time: the Board of Trustees meets once a month apart from August and December […]

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More news

We are a charity

changing lives

Citizens Advice Southampton is an independent local charity who rely on local funders, project partners and donations to deliver our service.

We are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.

Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.
Donate