Welcome to Citizens Advice Southampton

Whoever you are, whatever you're going through, we're here to help
Get advice

How we can help?

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our aim is to:

  • Provide the advice people need for the problems they face.
  • Improve the policies and practices that affect people’s lives.
Get advice

Ways to get in touch

Face to Face

By appointment only

Get involved

Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work, or simply help people from your community, then please consider volunteering for us.
Volunteer with us

We also hire paid staff from time to time.

Current job vacancies

Our impact in 2023


people helped

Every year we support thousands of people across Southampton to find a way forward.


problems addressed

Our advisers helped to resolve over 18,000 problems in the past 12 months.


income gained

We increased the incomes of our residents through debts written off, benefits gained, and compensation.

Latest news

28 February 2024
Pensioners could receive £299 if they claim Pension Credit in the next 10 days.

Those who successfully apply for Pension Credit by 5 March could also secure a further £299 boost in the form of a Cost of Living payment thanks to backdating rules.

Read More
28 November 2023
Meet Tarquin our Online Advice Helper.

Tarquin is here to help

Read More
4 July 2023
Job Vacancy: Treasurer

Citizens Advice Southampton is looking for a new Treasurer Our Treasurer is a vital member of our Board of Trustees; this is a voluntary position. Unremunerated but with reasonable expenses covered Skills needed: We are looking for anyone with relevant financial qualifications or experience who is interested in becoming our Treasurer Where? Southampton Time required: […]

Read More
More news

We are a charity

changing lives

Citizens Advice Southampton is an independent local charity who rely on local funders, project partners and donations to deliver our service.

We are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.

Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.