What is pension credit? Pension Credit gives you extra money to help with your living costs if you’re over State Pension age and on a low income. Pension Credit can also help with housing costs such as ground rent or service charges. Why should I claim it? By claiming pension credit, you will usually be […]
Welcome to Citizens Advice Southampton
Whoever you are, whatever you're going through, we're here to help
Get adviceHow we can help?
Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Our aim is to:
- Provide the advice people need for the problems they face.
- Improve the policies and practices that affect people’s lives.
Ways to get in touch
Face to Face
By appointment only
Get involved
Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work, or simply help people from your community, then please consider volunteering for us.
Volunteer with usWe also hire paid staff from time to time.
Our impact in 2023
7,330
people helped
Every year we support thousands of people across Southampton to find a way forward.
24,851
problems addressed
Our advisers helped to resolve over 18,000 problems in the past 12 months.
£4,269,921
income gained
We increased the incomes of our residents through debts written off, benefits gained, and compensation.
Latest news
Help with eVisa
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An eVisa is an online record of an immigration status and the conditions and permission of stay. You can find more information about eVisas at https://www.gov.uk/guidance/online-immigration-status-evisa#what-is-an-evisa. Updating your physical document to an eVisa does not affect your immigration status or the conditions of your permission to enter or stay in the UK. The benefits of […]
Advice Thursdays
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From the 15th August to the 19th September inclusively, we'll be joined by Unpaid Carers Support Southampton, Gateway, TEEM, CLEAR, Housing & Family Hubs to bring Southampton multi-agency advice under one roof. No appointment is necessary, just drop in! Where and When? Thursday's between 10am and 2pm at Woolston Library.
We are a charity
changing lives
Citizens Advice Southampton is an independent local charity who rely on local funders, project partners and donations to deliver our service.
We are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.
Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.
DonateWe are one of over 200 local Citizens Advice services nationwide, who are affiliated to, but not funded by the national Citizens Advice body.
Our service provides a lifeline for local people facing challenges in their lives. Support us in helping people overcome their problems, uphold their rights and creating a fairer society.
