Southampton City Council has provided funding to support low income households in Southampton until end March 2025. Citizens Advice Southampton will be giving out this money to residents in need, and also providing advice to help people with their situation.
You must be:
You can apply using the link below.
We will ring you back from 02382000652. Please answer the call. We will only be able to try twice.
Phone lines are open Monday to Friday from 10am to 2pm (charged at local rate – free on most phones).
PLEASE BE PATIENT WITH OUR STAFF AND VOLUNTEERS. WE EXPECT TO BE VERY BUSY
You will need to tell us about your household’s circumstances and why you need support. We will ask for some proof of your identity and your financial situation.
You will also need to provide personal information including:
What is the Household Support Fund?
Southampton City Council has been allocated £2.2 million to support those most in need with the cost of essentials via the Household Support Fund. This funding covers the period 1 October 2024 to 31 March 2025.
The Household Support Fund is there to help low-income households, including families with children of all ages, pensioners, unpaid carers, care leavers and disabled people, larger families, single-person households and those struggling with one-off financial shocks or unforeseen events.
How the Household Support Fund is being spent locally
Funding has been allocated by Southampton City Council to support a range of services, charities, and community organisations across the city who are working to help those most in need with practical support such as food, clothing, energy and welfare advice. This approach has been taken to make sure residents facing hardship receive the right support at the right time.
Accessing the Southampton Household Support Fund
If you’re being supported by a practitioner, like a social worker, or by an advice service, they can make a referral on your behalf if you are facing financial hardship and need help and support.
You can contact us to apply for the Household Support Fund by clicking 'Apply for Household Support', or calling us on 02382000652. Lines are open Monday to Friday 10am to 2pm and are charged at local rate, which is free on most mobile phones.
If you’re not already being supported, we can provide advice on a range of topics including budgeting, bills and tariffs, and refer you for assistance under the Household Support Fund scheme.
To be eligible for the Household Support Fund, you must meet the following criteria:
You will be required to give information about your household’s circumstances and why you need support.
You will also be required to provide personal information including:
School Holiday Vouchers
The Southampton Household Support Fund will also continue to fund Free School Meal (FSM) holiday vouchers.
Parents do not need to apply. Schools and Early Years settings will issue vouchers for eligible children automatically. For more information about Free School Meals and how to apply visit: Free school meals
Help with Housing Costs:
Additional funding been set aside to help residents with housing costs. To apply visit Discretionary payments
The Southampton Household Support Fund will operate subject to the availability of funding. It may be necessary to close it to new applications and referrals before the deadlines stated above.
Other help available
Find information and links to help you deal with the impacts of the increasing cost of living. More information about the UK Government’s wider package of support, can be found at Help for Households
We provide free, confidential and impartial advice, and campaign on big issues affecting people's lives.
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.
Our goal is to help everyone find a way forward, whatever problem they face.
We're an independent charity, and part of the Citizens Advice network across England and Wales.
We value diversity, promote equality, and challenge discrimination wherever we see it.
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We provide specialist advice services for people that live in Southampton.
We are part of the Advice in Southampton Partnership, funded by Southampton City Council. We work closely with our Partners to provide a seamless service, ensuring that everyone gets the help they need in the way that's best for them. Find out more on the Advice in Southampton website, where you can also sign up to the Advice in Southampton newsletters for the public and professionals.
