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How We Can Help

Advice Line

Our Adviceline telephone number

0300 330 2166

Lines open 9.30am - 4pm (Answerphone available outside of business hours).

Existing clients can contact our admin line

02380 223659

Mon-Fri 9.30 -16.30

Email Advice

You get help through email, or request a call back, by using our secure contact form

Get advice via email

EU Settlement Scheme help and advice

0800 246 5339

24 Hour Answerphone Service

Internet Advice

Advice is available 24 hours a day through the national Citizens Advice website. Advice Guide covers hundreds of different topics related to debt, housing, welfare benefits, employment, consumer rights, immigration and many more.

Specialist Advice

We provide specialist advice services for people that live in Southampton.

  • Debt advice service
  • Immigration advice
  • Welfare Benefits advice for vulnerable people and specialist advice service for those in residential care and their immediate families
  • Our dedicated MS Society funded advice service supports people in Southampton and the surrounding area that are directly affected by Multiple Sclerosis and their families living in Southampton and the surrounding area
  • Our EU Settlement Scheme specialist support helps vulnerable people to apply for Settled and Pre-Settled status
  • The Hampshire Macmillan Citizens Advice Service provides dedicated support in all advice areas for people with cancer and their immediate families click here for latest service information