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How We Can Help

Advice Line

Our Adviceline telephone number

03444 111 306

24 Hour Service (Answerphone available out of business hours)

Southampton Residents Only

02380 223659

Mon-Fri 9.30 -16.30

Email Advice

Get advice via email

EU Settlement Scheme help and advice

07379 063845

24 Hour Answerphone Service

Internet Advice

Advice is available 24 hours a day through the national Citizens Advice website. Advice Guide covers hundreds of different topics related to debt, housing, welfare benefits, employment, consumer rights, immigration and many more.

Specialist Advice

We provide specialist advice services for people that live in Southampton.

  • Debt advice service
  • Immigration advice
  • Welfare Benefits advice for vulnerable people and specialist advice service for those in residential care and their immediate families
  • Our dedicated MS Society funded advice service supports people in Southampton and the surrounding area that are directly affected by Multiple Sclerosis and their families living in Southampton and the surrounding area
  • Our EU Settlement Scheme specialist support helps vulnerable people to apply for Settled and Pre-Settled status
  • The Hampshire Macmillan Citizens Advice Service provides dedicated support in all advice areas for people with cancer and their immediate families click here for latest service information