Advice Request Form for people who can't use a phone

We can only help you If you live in Southampton.

By “Southampton”, we mean the area covered by Southampton City Council - so postcodes from SO14 to SO19. 

This form is ONLY for those who can't use a phone, due to disability, deafness etc. Other people should call our telephone helpline or online resources instead.

Answers to most questions can be found online at