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Citizens Advice Southampton

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing  a crisis, or just considering your options.

Our goal is to help everyone find a way forward, whatever problem they face.

We're an independent charity and part of the Citizens Advice network across England and Wales.

We value diversity, promote equality and challenge discrimination wherever we see it.

Contact us

We are now part of Adviceline Southampton

03444 111306

Calls to this service cost the same as calling 01 and 02 numbers.

Our telephone lines are open

9.30am till 5pm
Monday, Tuesday, Thursday, Friday

9.30am till 6pm on Wednesday

10am-12pm on Saturday

or drop in at our Library Outreach

Our location and opening times

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

See the roles we're currently recruiting for.  Could you join them?

Our volunteer opportunities

Our Support

Thank you to all the supporters of our service.

southampton city council Money Advice Service The Environment Centre Multiple Sclerosis Society

Specialist Advice

  • MS Service
  • Residential Care
  • Debt service
  • Immigration
  • Homelessness Prevention
  • Macmillan

Get Advice


We use our clients' experience, stories and evidence to research and campaign for positive change locally and nationally.

Support our national campaigns

Advice Southampton is designed to be the place to come if you need to know where to find advice in the city.
We offer clear guidance on a range of needs and guide you to the organisation which can best help you.

Advice Southampton